FAQ
Our refund & exchange exceptions: American Heroes reserves the right to limit, or decline returns or exchanges regardless of whether the customer has a receipt.
All returns without a receipt are subject to a refund verification process. Refunds issued for lost items are subject to recharge if American Heroes or the buyer can verify delivery or frequent abuse. All decisions regarding returns are subject to applicable laws.
American Heroes retains final authority to accept or decline any item that is eligible for return. Under no circumstance may an employee accept the return of an ineligible item.
American Heroes may always, at their discretion, refuse return of an item they deem to present a potential health or safety risk to any individual. American Heroes also reserves the right to close americanheroes.com accounts, or to cancel or refuse orders or returns for violations or abuse of our returns policy, or any fraudulent activities relating to returns.
All returns without a receipt are subject to a refund verification process. Refunds issued for lost items are subject to recharge if American Heroes or the buyer can verify delivery or frequent abuse. All decisions regarding returns are subject to applicable laws.
American Heroes retains final authority to accept or decline any item that is eligible for return. Under no circumstance may an employee accept the return of an ineligible item.
American Heroes may always, at their discretion, refuse return of an item they deem to present a potential health or safety risk to any individual. American Heroes also reserves the right to close americanheroes.com accounts, or to cancel or refuse orders or returns for violations or abuse of our returns policy, or any fraudulent activities relating to returns.