Returns and Exchanges

Our refund & exchange exceptions: American Heroes reserves the right to limit, or decline returns or exchanges regardless of whether the customer has a receipt. All returns without a receipt are subject to a refund verification process. Refunds issued for lost items are subject to recharge if Walmart or the seller can verify delivery or frequent abuse. All decisions regarding returns are subject to applicable laws. The Store Manager retains final authority to accept or decline any item that is eligible for return. Under no circumstance may a Store Manager accept return of an ineligible item. Store managers may always, at their discretion, refuse return of an item they deem to present a potential health or safety risk to any individual. American Heroes also reserves the right to close americanheroes.com accounts, or to cancel or refuse orders or returns for violations or abuse of our returns policy, or any fraudulent activities relating to returns. Below are exceptions to the general ninety (90) day rule. All the exceptions listed below require the merchandise be returned with a receipt.Below are exceptions to the general ninety (90) day rule. All the exceptions listed below require the merchandise be returned with a receipt.